services
TENANT COORDINATION
The ABMV Approach
At ABMV, we provide complete tenant coordination from the initial requirements through to the handover of the premises to the new tenant.
We set clear rules, unified documentation formats, and transparent processes to ensure that tenant requirements are aligned in time with the design, construction schedule, and operational limits of the building.
Through a structured system of design manuals, fit-out guidelines, and clear tenant matrices, we minimise the risk of conflicts, delays, and unclear responsibilities between the investor, tenants, project management, and technical supervision.
What We Do
- Technical tenant support
- We translate tenant requirements into project documentation and check their coordination with individual disciplines, including MEP, electrical systems, IT, and BMS.
- We also verify the technical capacities of each unit, such as power supply, HVAC, data infrastructure, and other building limits.
- Tenant Design Manual
- We create unified rules for interiors, façades, technologies, signage, and safety. The manual includes clearly defined documentation formats and practical “right/wrong” examples, which significantly reduce the number of questions and revisions.
- Fit-out Handbook
- We provide a detailed description of the steps and responsibilities from unit handover through to final approval and tenant opening.
- The handbook covers site access, health and safety from a process perspective, site meetings, change approval, and handover checklists.
- Tenant Matrix
- A live Excel-based tool providing an overview of tenants, units, documentation status, deadlines, links to individual disciplines, and identified risks.
- It is ideal for reporting to the investor or project board.
- Documentation tracking and control
- We record and check the complete set of required documents, including drawings, calculations, inspection reports, material certificates, as-built documentation, and other mandatory attachments.
- Fit-out construction supervision
- We supervise whether the works are carried out in line with the documentation, design manual, and building rules.
- We provide site meeting records, track defects and outstanding works, monitor deadlines for their removal, and coordinate the full HOTO and unit handover process.
Key Benefits
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Faster approval of documentation thanks to unified rules and templates.
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Fewer conflicts between tenants, the design team, and construction delivery.
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Clear visibility of each tenant’s status, including documentation progress and technical requirements in real time.
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On-time unit handover with complete documentation.
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Better control over costs and changes during the fit-out phase.
Our Advantages
- Experience in tenant coordination for large-scale retail and office projects, supported by a unified system of templates, approval gates, and reporting.
- Integration of tenant coordination with project and construction management (PM / TDI), including an audit trail of documents and versions in the CDE, and clearly defined roles and responsibilities (RACI) for the investor, tenants, and contractors.
- Coordination through to final approval and handover (HOTO), ensuring that the process remains controlled until the unit is ready to be handed over.
Contact us
Are you coordinating multiple tenants and need order and clarity in the process?
Schedule a 20-minute consultation with our experts.
FAQ
Tenant coordination is the management of the preparation and delivery of individual tenant fit-outs so they comply with the centre’s rules and standards, while also aligning with the investor’s requirements and the overall construction schedule.